Job Opportunities at the Merchant Adventurers' Hall


Part-Time (24 Hours) Visitor Experience and Retail Supervisor

1 x Role - £20,000 - £22,000 per annum, pro-rata


Part-Time (24 Hours) Visitor Experience and Retail Assistant

1 x Role - £7.50 per hour



The Merchant Adventurers' Hall is one of York's Medieval marvels. Set in beautiful gardens in the heart of York, it is open for public use as a museum, wedding and hospitality venue and meeting place some 660 years after construction began in 1357.

As part of a larger project to redevelop displays and facilities, including the introduction of a dedicated public space for retail and a cafe, the Hall is building a small but vital team whose aim it will be to develop and lead on retail activites and to provide an excellent customer experience.

We are currently recruiting for two exciting part-time roles, Visitor Experience and Retail Supervisor and Visitor Experience and Retail Assistant. We are looking for candidates who have a commitment to excellent customer service and have experience of working in a retail and customer focused role.

The closing date for all applications is Monday 6th February at 5.00pm. Interviews will take place week commencing Monday 13th February. An application form must be completed, a CV without a completed application form will not be accepted.

Completed application forms should either be returned by e-mail or sent with a covering letter to: Merchant Adventurers' Hall, Fossgate, York, YO1 9XD. If you require any further information please contact the Hall either by e-mail or phone 01904 654818.


Visitor Experience and Retail Supervisor - £20,000 - £22,000 per annum pro-rata

Job Preface

Job Description

Person Specification

Application Form


Visitor Experience and Retail Assistant - £7.50 per hour

Job Preface

Job Description

Person Specification

Application Form



Flood Repair Work at the Merchant Adventurers' Hall

January 2017


The Hall on Monday 28th December. Photo by Jim Spriggs


On Boxing Day 2015, the Hall flooded - its proximity to the River Foss leading it to be deluged with over a metre of water. Water remained in the Undercroft, Chapel and other ground floor areas for four days after which a clean up operation started in earnest. Despite being full of dehumidifiers and with an awful lot of work still to be done, the Hall opened in February in time for the JORVIK Viking Festival.

In October this year we were advised that the Undercroft and Chapel were dry which enabled us to move onto the next stage of flood recovery. We have been able to do some repair work with the Hall open, however the ground floor reception floor which is laid in brick has deteriorated and is to be replaced.


Flood Repair work in the Undercroft in January 2015


The work will prevent access to parts of the Hall so we have decided to close to visitors in January. We will also during this time start conservation work in the Chapel and limewash the Undercroft to remove water marks.

We will also be creating a new visitor entrance and admissions area so that when we open in February we will be ready and raring to go for 2017! 


The Company is the sole Trustee of the Registered Charities numbered 235256 and 700792. VAT number 475 4666 09.